Terms & Conditions

1. Introduction

Welcome to Maktabat. By using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before accessing or using our services.


2. Services Provided

We specialize in locating books for our customers by leveraging our extensive network of libraries, publishers, and specialized book centers. We also provide news and updates on libraries, publishers, and newly released books.


3. Use of Services

  • Eligibility: You must be at least 18 years old to use our services. By using our website, you confirm that you meet this requirement.
  • Account Creation: Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Accurate Information: You agree to provide accurate and complete information when filling out forms on our website, including book request forms, payment details, and contact information.


4. Payment Terms

  • Fees: You agree to pay the applicable fees for our services as outlined on our website. All fees are non-refundable unless otherwise stated.
  • Payment Processing: We use secure third-party payment processors to handle your transactions. By providing your payment information, you authorize us to process payments in accordance with these Terms and Conditions.
  • Reservation Code: Upon payment, you will receive a unique reservation code and the location of the book. This code must be used to pick up the book within 48 hours, after which the code will expire.


5. Book Availability and Accuracy

  • Book Location: While we strive to locate the books you request, availability is subject to the stock of our network of libraries, publishers, and book centers. We do not guarantee that every book will be found or available at the exact time or place requested.
  • Information Accuracy: We make every effort to provide accurate information about book locations and availability. However, we are not responsible for errors, omissions, or changes in book availability that are beyond our control.


6. Privacy and Data Protection

Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.


7. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and other materials, is the property of [Maktabat] or its content suppliers and is protected by intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from our content without our express written permission.


8. Limitation of Liability

  • No Warranties: Our services are provided "as is" without warranties of any kind, whether express or implied. We do not guarantee that our services will be uninterrupted, error-free, or meet your specific requirements.
  • Limitation of Damages: To the fullest extent permitted by law, [Maktabat] will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.


9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.


10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Saudi Arabia, without regard to its conflict of law principles.


11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:


Email: hello@maktabat.com 

Phone: +966550030398

Address: Madinah, Saudi Arabia


12. Termination

We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties.